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Scooterproducts.com |
Page last updated |
Wednesday May 18, 2005 |
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FAQ's |
Scooterproducts.com is
an independent company in no way connected to Scootering International magazine.
Your most Frequently Asked Questions Answered
If you have any other questions than those listed
below, please
contact us.
Disclaimer
The items that are sold in this shop have no connection to any
fashion clothing and are Only sold to celebrate the motor
scooter and the way of life that has become associated with it.
Terms and Conditions We have never bothered with
this kind of bullshit in the past, but have done
this time for two reasons
Our business is growing and we sell scooter gear all
over the world. People have a right to know what
happens if an item is faulty, doesn't fit or is just
unsuitable.
Most of our customers know us and trust us, and many
of them are friends. Those who are new customers and
don't know us, need to know what to do if they are
not happy with the goods they receive.
Delivery
We will try to get orders out as soon as possible,
but obviously that is subject to stock, so please
allow 28 days incase an item is temporarily out of
stock. If you need an item for a particular date,
please ring us first and confirm the item is in
stock.
Postage
All orders are sent by post office or courier. If an
item is of high value we insure it. If it goes
missing, we will track the item and if we are sure
that the post office / courier company is at fault,
we will replace the item and pay postage to resend
the goods to you.
Returns
If an item is faulty, please return it to us, with
your invoice for exchange or refund (including your
postal costs).
If an item is unsuitable, please return the item to
us for exchange or refund excluding postal costs.
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